Terms & Conditions | Okimonoverse

All orders are final once you have placed them
Payment must be in full before an order can be finalized and sent. Pre-orders must have either full payment or minimum pre order payment as stated on the webpage
Cancellations of orders and pre-orders can occur only if it hasn't progressed past the point where it's paperwork has been sent to the warehouse to be processed and dispatched
All funds must either be returned to the customer as store credit, or the order can be changed over to another product
Cash refunds will not be given
All retail packaging images are kept up to date where possible. However, designs can change as part of any subsequent release. If this happens, we cannot replace any items due to these changes. The item you are purchasing is still accurate to what you ordered, it is just a retail package re-design as per the manufacturer.

Okimonoverse reserves the right to cancel any order that uses a discount code that was not given directly to the customer placing the order
Okimonoverse reserves the right to cancel and refund any product that is charged incorrectly due to an IT issue effecting its actual selling price
Okimonoverse reserves the right to combine any subsequent Pre-Order/s that occur after the initial in-stock shipment with any other Pre-Orders/Orders shipping to the same customer’s name and address

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