Standard Shipping:
Orders will be delivered within 7 - 10 business days.
Kindly Note: Business days are Monday - Friday.
Orders placed after 5pm (GST) on business days will be processed on the next business day.
For example: Orders placed after 5pm (GST) on Friday will be processed on the next business day i.e. Monday.
Shipping rates for shipments up to 10kg maximum are calculated at checkout and are based on your country and location.
There will be additional charges for shipments that exceed 10kg.
The approximate charges for every additional 0.5kg ranges from AED 10 to AED 35 depending on your location.
Kindly Note: Customers are responsible for customs fees, taxes and other charges specific to their countries as these charges are not included in our shipping rates.
Shipping contains regular packaging for the ordered product.
In case there are both in-stock and pre-ordered items; all products will be shipped at once when all pre-ordered items are available.
In case of standard shipping, the product will not be eligible for exchange/return if the box is not in mint condition.
In case of any damage to the actual product, the product will be eligible for return/exchange.
For any further queries you can:
Email: You can write to us at hello@okimonoverse.com
Call/WhatsApp: You can reach out to us at +971543886813